Terms of Service

Last Updated: February 2, 2026 | Effective: February 2, 2026

IMPORTANT: These Terms govern your use of GenieOptimize, an AI-powered LLM optimization platform. By using our Services, you agree to these legally binding terms, including provisions on AI usage, data processing (GDPR/CCPA compliant), arbitration, and liability limitations.

1. Acceptance & Definitions

1.1 Agreement to Terms

By accessing GenieOptimize ("Services"), you agree to these Terms of Service ("Terms"), our Privacy Policy, and Cookie Policy. If you disagree, do not use the Services.

1.2 Key Definitions

1.3 Legal Capacity

You must be 18+ years old or the age of majority in your jurisdiction. For business accounts, you represent authority to bind your organization to these Terms.

2. Services & Account

2.1 Core Services

GenieOptimize provides:

2.2 Account Registration

You must provide accurate information and maintain account security. You're responsible for all activities under your account. Multi-account creation to circumvent limits is prohibited.

2.3 Service Availability

We target 99.9% uptime monthly but do not guarantee uninterrupted access. Beta features are provided "as-is" and may change without notice.

3. Subscription & Billing

3.1 Plan Tiers

Current pricing and full feature details available at genieoptimize.com. Plans may be changed with 30-day notice.

3.2 Billing Terms

All payments via Stripe. Subscriptions auto-renew unless canceled. Price changes effective next billing period with 30-day notice. Failed payments may result in suspension.

3.3 Free Trial

New accounts receive a 7-day free trial with Growth-level access (up to 3 domains, all features). One trial per account. No payment information is required to start a trial. When the trial expires, access to all features is suspended until you subscribe to a paid plan. Your domains, analysis data, and optimization history are preserved for 90 days after trial expiration.

3.3a Domain Archiving

If you subscribe to a plan with a lower domain limit than the number of domains you created during your trial or a previous plan, excess domains will be archived. You will have a 7-day grace period to choose which domains to keep active. After the grace period, the least-recently-updated domains will be automatically archived. Archived domains stop receiving optimization updates and SDK serving, but their data is preserved. You can reactivate archived domains by upgrading to a plan with a higher domain limit.

3.4 Refund Policy

3.5 Cancellation

Cancel anytime via dashboard or support. Effective end of current billing period. No pro-rata refunds. Upon cancellation, your account will transition to an expired state. All domains and analysis data are preserved for 90 days. SDK optimization serving stops immediately upon expiration. You may resubscribe at any time to restore access.

3.6 Taxes

Fees exclude taxes (VAT, GST, sales tax). You're responsible for applicable taxes. We collect/remit where legally required.

4. Acceptable Use & Prohibited Activities

4.1 Permitted Use

Use Services for lawful purposes: optimizing legitimate websites, analyzing owned content, integrating SDK on authorized sites.

4.2 Prohibited Activities

You may NOT:

4.3 Prohibited Content

Cannot optimize sites containing: illegal content, hate speech, extreme violence, counterfeit goods, unverified medical claims, human trafficking, child exploitation.

4.4 Rate Limits

Usage subject to plan-based quotas. Excessive use may result in throttling or suspension.

4.5 Enforcement

We reserve right to warn, suspend, terminate accounts, remove content, or report violations to authorities.

5. Intellectual Property & User Content

5.1 Our IP

Services (software, AI models, designs, trademarks) owned by or licensed to GenieOptimize. Protected by copyright, trademark, patent laws.

5.2 License to Users

Limited, non-exclusive, revocable license to access Services, use SDK on owned sites, and use generated optimization rules.

5.3 Restrictions

Cannot copy, modify, sell, resell, or reverse engineer Services. Cannot remove proprietary notices or develop competing products.

5.4 User Content

You retain ownership of submitted content. Grant us limited license to process, analyze, generate optimizations, and use aggregated anonymous data.

5.5 AI Training

We do NOT use your content to train third-party AI models without consent. Content processed by third-party APIs (Claude, GPT) subject to their policies.

5.6 Feedback

Feedback/suggestions grant us perpetual, royalty-free license to use without compensation.

5.7 Third-Party Trademarks

ChatGPT, Claude, Gemini, and Perplexity are trademarks of their respective owners. GenieOptimize is an independent tool and is not affiliated with, endorsed by, or sponsored by these companies.

6. AI Services & EU AI Act Compliance

6.1 AI-Generated Outputs

Important Notice: AI outputs generated algorithmically may contain errors or biases. You're responsible for reviewing before use. No guarantees of:

6.2 EU AI Act Compliance

Under EU Artificial Intelligence Act (Regulation 2024/1689):

Risk Classification

Transparency Obligations (Article 52)

Technical Documentation

We maintain records of:

6.3 Human Oversight

Human review available for quality assurance, policy violations, escalations, and system monitoring.

6.4 Accountability

Contest automated decisions. Report issues to support. Human review upon request for significant concerns.

6.5 Model Changes

We may update AI models anytime. Notification of material functionality changes.

7. API & SDK Usage

7.1 API Access

Paid subscribers receive API access with rate limits per plan. Requires API key authentication. Activity under your keys is your responsibility.

7.2 JavaScript SDK

SDK Functions:

SDK Does NOT:

7.3 SDK Requirements

Install only on domains you own/control. Cannot modify, reverse engineer, or redistribute. Update for security patches.

7.4 API Changes

Backwards compatibility maintained 6+ months after deprecation. Migration guides provided for breaking changes.

8. Data Protection (GDPR/CCPA)

8.1 Privacy Policy

Data collection governed by Privacy Policy. Please review carefully.

8.2 GDPR Compliance (EU/EEA)

Your Rights:

Exercise rights: privacy@genieoptimize.com (for GDPR/CCPA requests)

8.3 CCPA/CPRA Compliance (California)

California Resident Rights:

8.4 International Transfers

Data may transfer to US/other countries. Safeguards include Standard Contractual Clauses (SCCs) for EU transfers and adequacy decisions.

8.5 Data Processing Agreement

Business customers: DPA with SCCs available on request for GDPR compliance.

8.6 Breach Notification

Affected users/authorities notified within 72 hours of breach discovery (as required by law).

8.7 Children's Privacy

Services not for under-18 (under-16 in EU). No knowing collection from children. Prompt deletion if discovered.

8.8 Data Retention

Retained while account active. Deleted/anonymized within 90 days of account closure (except legal requirements).

9. Warranties & Liability

9.1 Disclaimers

SERVICES PROVIDED "AS IS" WITHOUT WARRANTIES:

9.2 Limitation of Liability

TO MAXIMUM EXTENT PERMITTED BY LAW:

Exceptions: Gross negligence, willful misconduct, personal injury/death, IP violations (where law prohibits exclusion).

9.3 Indemnification

You indemnify us for claims from:

We indemnify you for: Valid IP infringement claims (copyright/trademark/patent) from Services use (with conditions).

10. Termination & Disputes

10.1 Termination by You

Cancel anytime via dashboard or support. Immediate or end-of-period effective.

10.2 Termination by Us

We may suspend/terminate for: Terms violations, non-payment, fraud, illegal activity, security threats, prolonged inactivity.

10.3 Effect

Upon termination: Service access ceases, SDK optimization serving stops, data deleted/anonymized after 90-day retention period (except legal retention requirements). Voluntary cancellation preserves your data for 90 days to allow resubscription.

10.4 Survival

Sections survive: IP Rights, Warranties, Liability, Indemnification, Disputes, General Provisions.

10.5 Dispute Resolution

Informal Resolution

First contact privacy@genieoptimize.com for 30-day good-faith resolution attempt.

Governing Law

Arbitration (US Business Users)

Disputes via AAA arbitration. Exceptions: injunctive relief, IP disputes, small claims (<$10K).

Class Action Waiver (US)

Business users: Individual disputes only. No class actions/arbitrations (where law permits).

EU Online Dispute Resolution

EU consumers: EC ODR Platform

Limitation Period

Claims must be brought within 1 year (except longer legal requirements).

11. General Provisions & Contact

11.1 Modifications

We may update Terms anytime. Material changes: 30-day notice via email/dashboard. Continued use = acceptance.

11.2 Entire Agreement

Terms + Privacy + Cookies = complete agreement. Supersedes prior agreements.

11.3 Severability

Invalid provisions limited/eliminated minimally. Remaining provisions remain valid.

11.4 Assignment

We may assign freely (merger/acquisition/asset sale). You cannot assign without written consent.

11.5 Force Majeure

No liability for failures beyond reasonable control: acts of God, disasters, war, strikes, internet failures.

11.6 Export Controls

Comply with US EAR, OFAC sanctions, EU export regulations. No export to prohibited countries/entities.

11.7 Accessibility

Services target WCAG 2.1 Level AA, ADA, Section 508, European Accessibility Act compliance.

11.8 Regulatory Compliance

Contact Information

GenieOptimize

  • Support: support@genieoptimize.com
  • Privacy/Legal/GDPR: privacy@genieoptimize.com
  • Security: security@genieoptimize.com
  • General: hello@genieoptimize.com

Registered Company:
r6lab Radoslaw Jozefowicz
ul. Akacjowa 3
55-003 Krzykow
Poland
EU VAT/NIP: PL9730929262